
FAQ | WorldCare Group Limited
Below are the questions our clients ask most often. If you can’t find the answer you need, feel free to WhatsApp our team directly.
We provide general practice, specialist consultation, gastroenterology, dental services, health checks, and cross-border referral — a one-stop medical and health service.
You can book via WhatsApp, phone, or the website enquiry form, and our team will respond and arrange it as soon as possible.
We provide general practice, specialist consultation, gastroenterology, dental services, health checks, and cross-border referral — a one-stop medical and health service.
You can book via WhatsApp, phone, or the website enquiry form, and our team will respond and arrange it as soon as possible.
We recommend booking in advance to reduce waiting time.
Yes. The doctor will issue an appropriate sick leave certificate based on the patient’s condition.
An appointment can usually be arranged within 1–3 working days.
These include internal medicine, surgery, orthopaedics, cardiology, dermatology, ENT, ophthalmology, urology, and more — please enquire about your specific needs.
Before a gastroscopy, patients must fast for at least six hours. Before a colonoscopy, bowel cleansing must be completed. Once the appointment is confirmed, the clinic will provide detailed preparation guidelines.
Patients may opt for intravenous sedation, making the whole procedure comfortable and painless, and it is over once you wake.
A preliminary report is usually available the same or next day; if a tissue biopsy is needed, the report takes about one to two weeks.
Regular screening is recommended for those over fifty or with a family history of colorectal cancer. If you have persistent gastrointestinal discomfort, earlier screening is also advised.
Regular screening is recommended for those over fifty or with a family history of colorectal cancer. If you have persistent gastrointestinal discomfort, earlier screening is also advised.
Some items (such as blood glucose and cholesterol) require fasting for eight to ten hours. Once the appointment is confirmed, the clinic will provide full preparation guidelines.
The clinic offers Basic, Comprehensive, VIP, and Corporate packages suited to different ages and health needs. For details, please enquire via WhatsApp.
Yes. The clinic offers corporate group health check plans — corporate clients are welcome to enquire for details.
All packages include a doctor’s report interpretation service, with follow-up advice and arrangements provided based on the results.
The service covers Mainland China (Shenzhen, Guangzhou), Singapore, the UK, the USA, Canada, and Indonesia, among others.
It depends on the destination and the chosen medical institution.
Q: Do you provide accompaniment services?
Yes. The clinic provides full accompaniment and translation support to ensure patients are well cared for while receiving treatment away from home.
Referral coordination fees are calculated separately from local medical costs. For a detailed quote, please enquire via WhatsApp.
We recommend booking in advance to reduce waiting time.
Yes. The doctor will issue an appropriate sick leave certificate based on the patient’s condition.
An appointment can usually be arranged within 1–3 working days.
These include internal medicine, surgery, orthopaedics, cardiology, dermatology, ENT, ophthalmology, urology, and more — please enquire about your specific needs.
Before a gastroscopy, patients must fast for at least six hours. Before a colonoscopy, bowel cleansing must be completed. Once the appointment is confirmed, the clinic will provide detailed preparation guidelines.
Patients may opt for intravenous sedation, making the whole procedure comfortable and painless, and it is over once you wake.
A preliminary report is usually available the same or next day; if a tissue biopsy is needed, the report takes about one to two weeks.
It is recommended that people over 50 years of age or with a family history of colorectal cancer undergo regular checkups. If you experience persistent gastrointestinal discomfort, it is also recommended to get checked up early.
Yes
Some items (such as blood glucose and cholesterol) require fasting for eight to ten hours. Once the appointment is confirmed, the clinic will provide full preparation guidelines.
The clinic offers Basic, Comprehensive, VIP, and Corporate packages suited to different ages and health needs. For details, please enquire via WhatsApp.
Yes. Our clinic offers group health check-up solutions for businesses. Corporate clients are welcome to inquire for details.
All packages include a doctor’s report interpretation service, with follow-up advice and arrangements provided based on the results.
The service covers Mainland China (Shenzhen, Guangzhou), Singapore, the UK, the USA, Canada, and Indonesia, among others.
It depends on the destination and the chosen medical institution.
Yes. The clinic provides full accompaniment and translation support to ensure patients are well cared for while receiving treatment away from home.
Referral coordination fees are calculated separately from local medical costs. For a detailed quote, please enquire via WhatsApp.
